Amidst the trend of digitalization and globalization, especially with the objective promotion of the epidemic, the demand for digital office applications in enterprises has become increasingly strong. As a global technological pioneer in the field of optics and optoelectronics, Carl Zeiss has been continuously delving into several major fields, including industrial quality and research, medical technology, optical consumer goods, and semiconductor manufacturing technology.

Since entering China in 1957, Carl Zeiss has always attached great importance to the development of its business in the Chinese market. As one of the rapidly growing regional markets in the world, Carl Zeiss Greater China has nearly 4000 employees, distributed in 5 production bases and 6 sales and service centers. Different department attributes, job responsibilities, and work habits bring daily communication, coordination, and There is a lot of pressure in the office, and it can be said that Carl Zeiss has a strong demand for digital transformation based on efficient collaboration.

Efficient collaboration promotes new changes in digital transformation

Such a large business team has also brought significant challenges in internal business communication, collaboration, and other aspects. It is no exaggeration to say that in the wave of digital transformation, enterprises are like sailing against the current, either advancing or retreating. Faced with the diversified and deep integration of information technology and industry applications, Carl Zeiss is also actively promoting its digitization process.

Thousands of employees are scattered across the country, and different teams have different job responsibilities. Communication and collaboration between employees and bosses, employees and employees, employees and customers, and partners need to be carried out in a more efficient, portable, and digital way, which is particularly important for enterprises in the digital transformation process.

Due to the nature of the enterprise, for Carl Zeiss, the daily business of the company often involves many customs clearance operations and the continuous expansion of customer and partner networks. This often requires improving efficiency and flexibility in different aspects such as information collection, storage, and transmission, in order to better adapt to the rapid development of the company's business in the Chinese market.

Traditional email may require employees to spend more time and energy processing. For companies like Carl Zeiss, which have employees in various countries and cities, there is a great deal of pressure and inconvenience in the data and file processing process. Scattered information and data can have an efficiency impact on both employees and business managers. Under the impetus of digital transformation opportunities, efficient and collaborative office methods in enterprises need to continuously narrow the distance between teams and employees, strengthen the rapid improvement of communication and sedimentation ability, optimize workflow, improve communication efficiency, and enhance team collaboration ability. Only in this way can we bring a new digital transformation and new face to the enterprise.

Efficient Collaboration of Carl Zeiss in the Digital Era

For Carl Zeiss, accelerating workflow, reducing employee pressure, and improving the efficiency of collaborative work are all its fundamental demands. Through extensive cooperation and application with Microsoft 365, collaboration within the company has achieved a comprehensive transformation from process optimization to efficiency improvement, and then to management upgrading.

By applying Microsoft Teams, employees of Carl Zeiss can communicate instantly at any office location, and provide detailed work plans and organizational tasks to the team through the Microsoft Planner within Teams.

In response to the traditional email communication method, Carl Zeiss has adopted Power Automation to automatically send reports to departments, avoiding the tedious process of repeatedly drafting emails and manually sending emails. By transforming the previous form of collecting information through email into a Microsoft Forms survey questionnaire, Carl Zeiss' internal information and data collection channels have been highly unified, effectively improving communication efficiency.

Efficient collaborative work within an enterprise cannot be achieved without the support of a large amount of data, and efficient and secure data storage, as well as the storage of key documents, also affect the operational and management efficiency of the enterprise. Microsoft SharePoint Online and OneDrive for Business have effectively helped Carl Zeiss address these issues, avoiding redundant copies of the same document and ensuring the security of the entire file and data.

As a high-tech enterprise, Carl Zeiss is well aware that the efficiency and flexibility of system integration can create favorable conditions for improving business efficiency. In the eyes of many employees within the company, the integration ability between various components of Microsoft 365 is the key to helping enterprises improve efficiency in the trend of digital office, and Carl Zeiss is also benefiting from this.

A Robust Foundation for Enterprise Digitalization

After achieving efficient collaboration and digital technology application within the enterprise, it will largely endow the enterprise with a more flexible, comprehensive, and secure business development environment. The liberation of employees and managers in their work methods and the significant improvement in office efficiency are personal blessings, as well as the long-term development of enterprises.

A pandemic has given businesses in various industries the opportunity to rethink and consider the necessity of digital transformation. At the same time, the new methods of cloud office and remote communication that were forced during the entire epidemic period have also given enterprise users the opportunity to explore new ways of collaboration. This is actually a turning point in the crisis.

Carl Zeiss continuously explores key dimensions that can be improved through internal communication and management methods within the enterprise. Through the continuous empowerment of Microsoft 365 and the perfect integration characteristics between various components of Microsoft 365, it further improves its productivity, realizes more efficient business processes and management, and greatly reduces the work pressure of employees, Built an efficient and integrated IT infrastructure platform for the high-quality development of Carl Zeiss Enterprise in the future.

It is not an easy task to plug in the digital "wings" of a company with its own high-tech genes and attributes, as it is fast and diverse. Fortunately, with the extensive cooperation and in-depth application of Carl Zeiss and Microsoft 365, both parties have achieved this. As mentioned by the CFO and DTO of Zeiss Greater China, "We have a responsibility to use the most advanced and efficient IT technology to lead our employees and customers into the future.

Looking ahead to the future, Microsoft 365 continues to empower Carl Zeiss' collaborative office and applications with efficiency, flexibility, and security. With the accelerating process of digital transformation, it truly helps enterprises to deeply explore their own value and gain long-term development momentum.