Manufacturing ERP, CRM, And BI in the cloud with Microsoft Dynamics 365
Manufacture a more resilient future by driving innovation, optimizing operations, and deepening customer relationships.
Talk to an expert![第一板块](/uploadfile/202310/c150dbce3855bdc.jpg)
Leading the way from production to after-sales.
The equipment manufacturing industry is evolving, necessitating companies to adapt to new challenges in production, shipping, sales, and after-sales services.
Huamei Soft leverages Dynamics 365 to provide a comprehensive information management platform for the equipment manufacturing industry. It improves efficiency, enables digital transformation, and supports global decision-making. This drives industry upgrading and ensures timely, high-quality production.
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Break the data silos
Create a unified sales management platform for integrated information, eliminating data silos and providing comprehensive support for the sales process.
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Professional customer service
Implement standardized processes to enhance sales personnel's efficiency and professionalism in serving customers, thereby improving customer satisfaction.
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Transparent sales management
Achieve sales information sharing and transparent sales management.
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Data supports decision-making
Utilize data platforms for visualized data analysis, supporting sales decisions and enabling smarter sales strategies.
Industry Challenges
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Customer data & Relationship management
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Scattered customer data raises churn risk and hampers potential exploration.
Inadequate monitoring and lack of closed-loop management make sales forecasting difficult.
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Orders & Deliveries
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Diverse demands, tight deadlines, and isolated information hamper efficiency.
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Service & Sales
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Isolated service and sales info, inconsistent delivery processes, decreased customer experience, payment recovery difficulties, no repeat sales.
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System & data integration
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Customer's internal systems are numerous, data is scattered, and there is a lack of effective integration.
Outdated information systems hinder business growth.
Scattered historical data, tedious report processing, unable to meet management's need for real-time reporting.
![Industry Challenges](/uploadfile/202311/dc814c8f283e88a.jpg)
Key Features
Introduce new products and services quickly.
• Centrally manage product information.
• Streamline engineering change management processes.
• Improve safety, quality, and productivity with hands-free work instructions.
Keep your line moving by anticipating issues before they arise.
• Plan production and distribution in near-real time with in-memory services.
• Use AI-enriched demand forecasting.
• Bring your data together from disparate systems with low-code connectors.
• Simplified procurement processes with contract management, critical supply redundancies, and vendor selection based on historical data.
• Simplify and automate manual processes with low-code applications.
Meet changing customer needs by building agility into your supply chain.
• Get support for discrete, process, lean, and mixed-mode manufacturing.
• Drive sustainable manufacturing with connected factories using IoT and AI.
• Increase resilience and scale with edge computing.
• Fulfill orders effectively with Intelligent order and warehouse management.
• Manage inventory with real-time data.
Increase your resilience by connecting assets.
• Enable predictive maintenance using sensor data and AI.
• Automate mundane tasks with robotic process automation (RPA).
• Enhance learning and onboard faster with mixed reality.
Build trust and strengthen relationships with customers.
• Streamline and automate sales processes to sell new leads and identify opportunities with existing customers.
• Track relationship needs and relationship health with real-time insights.
• Personalize customer engagements across multiple channels to cultivate and maintain long-term relationships.
Increase customer loyalty by providing exceptional service.
• Proactive field service including AI-optimized scheduling
• Real-time, remote support with mixed-reality annotations
• Omnichannel and self-service customer service
Streamline end-to-end management, utilize data integration, predict changes, accelerate time to market, enhance manufacturing operations, and improve customer relationships.
• Streamline project-centric collaboration and integrate all related business processes.
• Streamline business processes for improved efficiency.
• Establish a comprehensive product lifecycle management system and expert knowledge repositories.
• Capture optimal business practices and task guidance to achieve sales objectives.
• Digitize service management for enhanced capabilities.
Huamei Soft
Your trusted digital transformation partner for equipment manufacturing, improving operations and quality!
![Huamei Soft](/static/assets/images/nopic.gif)
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Solution architecture
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![Solution Architecture](/uploadfile/202310/9d08a1293642a2a.jpg)
Solution Architecture
![Business Process](/uploadfile/202310/08b7ffaaeb93350.jpg)
Business Process
Customer Stories
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Fast Gear
Fast Gear Automotive Transmission Group Co., Ltd. was established, with 10 wholly-owned and partially-owned subsidiaries. It is the only enterprise in China's gear industry with an annual sales ex
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Xi' an Manareco New Materials
Xi' an Manareco New Materials Co. , Ltd. is one of the leading enterprises in the domestic liquid crystal display materials industry. The company is primarily engaged in the research, development,
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Raytron
Raytron is a leading national high-tech enterprise specializing in the design and manufacturing technology development of special integrated circuits, specialty chips, and MEMS sensors. The company ha
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Amphenol ACS
Amphenol ACS is a globally top-rated connector manufacturer, offering a range of products including electronics, electrical, optical systems, and switch connectors. Our products find extensive applica
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Kocel Group Limited
Kocel Group Limited, founded in 1966, has grown into a globally competitive industry leader. The company is primarily engaged in the research, development, production, and sales of high-end equipment