Non-Ferrous Metals Leader Hailiang Advances Global Sales and Overseas Expansion with Dynamics 365

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Non-Ferrous Metals Leader Hailiang Advances Global Sales and Overseas Expansion with Dynamics 365

· Sep 11, 2026
Microsoft Dynamics 365 CRM Non-Ferrous Metals Global Sales Operations International Expansion Systems Integration

Huamei Soft has partnered with Zhejiang Hailiang Co., Ltd. (Hailiang), a global leader in the non-ferrous metals industry.

The engagement will focus on adapting sales operations to the changing needs of Hailiang’s overseas business. Through enhancements to Microsoft Dynamics 365 CRM, the companies will strengthen sales management and business coordination to support growing overseas production capacity and global expansion.


About Hailiang

Founded in 2001, Hailiang is a publicly listed company within the core industrial businesses of Hailiang Group, a Fortune Global 500 company. Its business spans the research, development, production, sales, and servicing of high-quality copper products, advanced conductor materials, and aluminum-based materials.

A leading manufacturer of copper tubes and rods, Hailiang combines extensive expertise in advanced non-ferrous materials with strong manufacturing capabilities and an established international presence.

Hailiang operates 23 production sites worldwide, with manufacturing and sales networks across Asia, Europe, and the Americas. Its footprint includes several local manufacturing facilities in Europe, and it serves customers in more than 100 countries and regions. This international presence makes Hailiang a prominent example of a Chinese manufacturer competing across global value chains.

As production, supply chains, and operations become increasingly global, Hailiang needs closer coordination across regions alongside the flexibility to meet local operating requirements. Its business systems play an increasingly important role in connecting teams and supporting overseas operations.



01

Adapting CRM to New Production Lines

and Changing Sales Operations


New production lines at Hailiang’s European factories have recently entered operation, expanding overseas capacity and business scale. Sales coverage, team responsibilities, and coordination processes need to evolve alongside that growth.

The changes extend beyond additional capacity. They also involve a transition in production material structures, the redesign of intercompany transaction flows between factories, and functional changes and additions across multiple business systems.


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As a key link between customer demand and internal operations, Microsoft Dynamics 365 CRM will require deeper integration with production, supply chain, and commodity trading risk management systems. These connections will help sales information flow consistently through production, trading, and management processes.

Huamei Soft will focus on customer management, product and material information, sales order processing, pricing strategies, inventory availability checks, and production scheduling coordination. The engagement will also enhance metal profit and loss management and the associated reporting capabilities.

By connecting sales data with production, supply chain, and risk management processes, the project will provide a stronger systems foundation for the new European production lines and continued overseas growth.


02

Building Business Systems

That Support Global Expansion


For companies expanding internationally, growth involves more than opening factories, adding capacity, or entering new markets. Management practices, business processes, and digital capabilities must also be ready to operate across borders.

Hailiang continues to develop its overseas manufacturing and market presence while advancing its management processes and digital capabilities.

The CRM enhancements supporting its new European production lines will help align local sales teams with group-wide processes, providing more efficient and flexible operational support for overseas expansion.

The partnership reflects Hailiang’s continued investment in more precise management of its global business. It also marks another milestone in Huamei Soft’s work supporting Chinese companies as they expand internationally.

Drawing on its experience with Microsoft Dynamics 365, complex business requirements, and global business coordination, Huamei Soft will help Hailiang make greater use of its overseas capacity and market opportunities, with business systems that support its long-term international growth.


For more information, contact us:

Phone: +86 185 9203 8618
Email:
marketing@huameisoft.com
Website: www.huameisoft.com